JOB TITLE: Training Coordinator
DEPARTMENT: Human Resources
REPORTS TO: Human Resources Director
ESSENTIAL JOB FUNCTIONS
Schedule, facilitate, conduct, track and maintain all training including, but not limited to:
Team Member Orientation
Food Handler Safety Training
ServSafe Food Manager Training
ServSafe Alcohol Training
Customer Service Training
Maintain accurate records of all training, including certification expiration dates.
Develop new trainings as necessary.
Work with HR Administrative & Benefits Tech to create new training materials as needed.
Work with Employment Coordinator to maintain, distribute and track team member uniforms.
Conduct building tours for new team members.
Provide backup support to the Employment Coordinator as needed.
Assist with the employment process as necessary, including Drug and Alcohol testing.
Maintain, distribute and track birthday cards, birthday wheel prizes and years of service pins.
Assist with development and implementation of team member engagement programs.
Assist with planning and execution of employee events as needed.
Perform other duties and responsibilities as assigned.
EXPERIENCE & QUALIFICATIONS
Previous training experience required
Previous Human Resources experience preferred.
2-year degree in related field preferred.
SKILLS, KNOWLEDGE & ATTRIBUTES
Excellent written and oral communication skills.
Excellent interpersonal and public speaking skills.
Strong facilitation and training skills.
Strong computer skills.
Strong Microsoft Office skills (i.e. PowerPoint, Excel, Word, Outlook, etc.).
Ability to create and conduct effective training sessions for groups of varying size.
Ability to treat others with courtesy, tact and professionalism.
Ability to develop a rapport with people of varying backgrounds and personalities.
Ability to maintain a high level of energy and a friendly, upbeat personality.
Ability to remain patient and professional during difficult and/or stressful situations.
Ability to maintain a neat, professional appearance. Ability to maintain strict confidentiality.
Ability to occasionally work evenings and weekends (e.g. training sessions, events, etc.).
Sensitivity to various cultures, including Native American cultures.
Regular attendance and punctuality.
Able and willing to work any changes in scheduled hours as required.
Normal mobility throughout the facility.
While the physical demands described here are typical of those required to be successful in this position, reasonable accommodations will be considered to enable individuals with disabilities to perform applicable job duties.
This is not an exhaustive list of all the responsibilities, skills, duties, requirements, efforts or working conditions associated with this position. While this job description is intended to be an accurate reflection of the position in its current state, management reserves the right to review the job or to require that other tasks be performed when circumstances change (i.e. emergency situations, rush jobs, personnel changes, increased workload, technical developments, etc.).
As an employee of Jackpot Junction Casino Hotel, you may not offer, solicit or otherwise enter into any agreement or transaction for personal use or advancement with any vendor or potential vendor. There can be no conflict of interest between yourself and vendors or potential vendors.